# NHTSA recall 24V850000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V850000
- Manufacturer's number: 24C38
- Manufacturer: Ford Motor Company
- Reported: 2024\-11\-08
- Owners notified: 2025\-02\-18
- Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS:FRONTAL
- Units potentially affected: 15
- Part numbers: PJ6B\-S04305\-DD, PJ6B\-S04305\-BD

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2024\-2025 Escape vehicles.  The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."


## What can happen

During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.


## The remedy

Dealers will replace the passenger side instrument panel cover, free of charge.  Owner notification letters were mailed on February 18, 2025.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 24C38.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\) or go to nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-17
- Vehicles in the campaign: 15
- Reported remedied: 13 \(86%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 FORD ESCAPE](/makes/ford/escape/2024/recalls.md). Built 2024\-09\-05 to 2024\-09\-05.
- [2025 FORD ESCAPE](/makes/ford/escape/2025/recalls.md). Built 2024\-09\-05 to 2024\-09\-05.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V850000](/v1/recalls/nhtsa/24V850000)

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