# NHTSA recall 24V839000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V839000
- Manufacturer's number: N242471620
- Manufacturer: General Motors, LLC
- Reported: 2024\-11\-07
- Owners notified: 2024\-12\-09
- Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- Units potentially affected: 77824
- Part numbers: 24047562

## What is wrong

General Motors, LLC \(GM\) is recalling certain 2022\-2023 Chevrolet Express and GMC Savana vehicles.  Incorrect software in the transmission control module \(TCM\) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.


## What can happen

Rear wheel lock\-up or moving in an unintended direction can increase the risk of a crash.


## The remedy

Dealers will update the transmission control module software calibration, free of charge.  Owner notification letters were mailed December 9, 2024.  Owners may contact GM customer service at 1\-888\-988\-7267, Chevrolet customer service at 1\-800\-222\-1020 or GMC customer service at 1\-800\-462\-8782.  GM's number for this recall is N242471620.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\) or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 7, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-21
- Vehicles in the campaign: 77824
- Reported remedied: 53233 \(68%\)
- Reported unreachable: 664
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2022 CHEVROLET EQUINOX](/makes/chevrolet/equinox/2022/recalls.md)
- [2023 CHEVROLET EXPRESS](/makes/chevrolet/express/2023/recalls.md)
- [2022 GMC SAVANA](/makes/gmc/savana/2022/recalls.md)
- [2023 GMC SAVANA](/makes/gmc/savana/2023/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [17\-NA\-066](/bulletins/10239647.md), 2023-07-25, Service bulletin
- [16\-NA\-130](/bulletins/10232711.md), 2023-03-08, Service bulletin
- [PIP5621C](/bulletins/10224285.md), 2022-10-17, Service bulletin
- [22\-NA\-107](/bulletins/10213253.md), 2022-06-04, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V839000](/v1/recalls/nhtsa/24V839000)

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