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NHTSA recall 24V814000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number24V814000
Manufacturer's number7124J
ManufacturerMazda North American Operations
Reported2024-10-31
Owners notified2024-12-18
ComponentSTRUCTURE:INTERIOR PANELS:DASHBOARD; ELECTRICAL SYSTEM:SOFTWARE
Units potentially affected80915
Part numbersKMW7/KMV6-66S11
Remedy progress the manufacturer reported
ReportQuarterly report 7, for 2026 quarter 2
Filed with NHTSA2026-07-14
Vehicles in the campaign80915
Reported remedied78187 (96%)
Reported unreachable91
Reported removed23

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.

What can happen

An ESU that does not function properly, increases the risk of a crash.

The remedy

Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Vehicles this campaign lists
2025 MAZDA CX-70Built 2023-12-05 to 2024-07-08.
2024 MAZDA CX-90Built 2022-12-27 to 2024-08-07.
2025 MAZDA CX-90Built 2022-12-27 to 2024-08-07.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
09-045-232024-01-04. Service bulletin. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
15-003-232023-11-01. Service bulletin. While idling or parking, some customers may experience the i-ACTIVSENSE warning appears in the instrument cluster and the parking sensor OFF switch in the cluster switch illuminates. Upon inspection, any of the following DTC B1B** are stored in memory.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially