# NHTSA recall 24V802000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V802000
- Manufacturer's number: 24C35
- Manufacturer: Ford Motor Company
- Reported: 2024\-10\-25
- Owners notified: 2025\-02\-25
- Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE
- Units potentially affected: 6212
- Part numbers: RR3T\-10849\-\*

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2024 Mustang vehicles.  The Instrument Panel Cluster \(IPC\) may not illuminate at startup or while driving.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."


## What can happen

An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.


## The remedy

Dealers will update the instrument panel cluster software, free of charge.  Owner notification letters were mailed on February 25, 2025.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 24C35.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\) or go to nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-22
- Vehicles in the campaign: 6212
- Reported remedied: 6003 \(96%\)
- Reported unreachable: 21
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 FORD MUSTANG](/makes/ford/mustang/2024/recalls.md). Built 2024\-05\-10 to 2024\-08\-20.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 52345](/bulletins/10251956.md), 2024-03-20, Service bulletin
- [TSB 23\-2311](/bulletins/10244714.md), 2023-11-02, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V802000](/v1/recalls/nhtsa/24V802000)

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