# NHTSA recall 24V801000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V801000
- Manufacturer's number: 24C34
- Manufacturer: Ford Motor Company
- Reported: 2024\-10\-25
- Owners notified: 2025\-03\-28
- Component: BACK OVER PREVENTION:SOFTWARE
- Units potentially affected: 391
- Part numbers: RB5T\-14H522\-EAC, RB5T\-14H522\-CAC

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2025 Explorer and Lincoln Aviator vehicles.  The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."


## What can happen

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.


## The remedy

The accessory protocol interface module \(APIM\) software will be updated through an over\-the\-air \(OTA\) update or by a dealer, free of charge.  Owner notification letters were mailed on March 28, 2025.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 24C34.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\) or go to nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-22
- Vehicles in the campaign: 391
- Reported remedied: 321 \(82%\)
- Reported unreachable: 7
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2025 FORD EXPLORER](/makes/ford/explorer/2025/recalls.md). Built 2024\-05\-30 to 2024\-08\-08.
- [2025 LINCOLN AVIATOR](/makes/lincoln/aviator/2025/recalls.md). Built 2024\-07\-18 to 2024\-07\-26.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [IPMA\-26.22.8.3.7 Expl\&Avi](/bulletins/11037306.md), 2026-09-14, Over\-the\-air update
- [TSB 25\-2422](/bulletins/11023210.md), 2025-09-19, Other
- [SSM 53863](/bulletins/11019455.md), 2025-06-11, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V801000](/v1/recalls/nhtsa/24V801000)

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