# NHTSA recall 24V748000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V748000
- Manufacturer's number: R24B3, R24B4
- Manufacturer: Nissan North America, Inc.
- Reported: 2024\-10\-03
- Owners notified: 2024\-12\-03
- Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION
- Units potentially affected: 37236
- Part numbers: 25915 7KP0D, 25915 7KP0C, 25915 7JA0C

## What is wrong

Nissan North America, Inc. \(Nissan\) is recalling certain 2024\-2025 Rogue and 2025 INFINITI QX80 vehicles.  A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."


## What can happen

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.


## The remedy

The in\-vehicle infotainment software will be updated by an over\-the\-air \(OTA\) software update or by a dealer, free of charge.  Owner notification letters were mailed December 2, 2024.  Owners may contact Nissan's customer service at 800\-647\-7261 or INFINITI's customer service at 1\-800\-662\-6200.  Nissan's numbers for this recall are R24B3 and R24B4.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\) or go to nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 7, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-27
- Vehicles in the campaign: 37236
- Reported remedied: 36890 \(99%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2025 INFINITI QX80](/makes/infiniti/qx80/2025/recalls.md). Built 2024\-05\-21 to 2024\-09\-19.
- [2024 NISSAN ROGUE](/makes/nissan/rogue/2024/recalls.md)
- [2025 NISSAN ROGUE](/makes/nissan/rogue/2025/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V748000](/v1/recalls/nhtsa/24V748000)

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