# NHTSA recall 24V738000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V738000
- Manufacturer's number: N242477760
- Manufacturer: General Motors, LLC
- Reported: 2024\-10\-02
- Owners notified: 2024\-11\-01
- Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
- Units potentially affected: 25
- Part numbers: 13524234

## What is wrong

General Motors, LLC \(GM\) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles.  The air bag sensing and diagnostic module \(SDM\) may not have been activated during installation.


## What can happen

Inactive air bags will not deploy in a crash, increasing the risk of injury.


## The remedy

A Navistar technician will activate the air bag module, free of charge.  Owner notification letters were mailed November 1, 2024.  Owners may contact Chevrolet customer service at 1\-800\-222\-1020.  GM's number for this recall is N242477760.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\) or go to nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2026 quarter 3
- Filed with NHTSA: 2026\-10\-06
- Vehicles in the campaign: 25
- Reported remedied: 23 \(92%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 CHEVROLET SILVERADO 4500](/makes/chevrolet/silverado/2024/recalls.md). Listed as a series or trim of this model.
- [2024 CHEVROLET SILVERADO 5500](/makes/chevrolet/silverado/2024/recalls.md). Listed as a series or trim of this model.
- [2025 CHEVROLET SILVERADO 6500](/makes/chevrolet/silverado/2025/recalls.md). Listed as a series or trim of this model.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V738000](/v1/recalls/nhtsa/24V738000)

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