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NHTSA recall 24V738000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number24V738000
Manufacturer's numberN242477760
ManufacturerGeneral Motors, LLC
Reported2024-10-02
Owners notified2024-11-01
ComponentAIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Units potentially affected25
Part numbers13524234
Remedy progress the manufacturer reported
ReportQuarterly report 8, for 2026 quarter 3
Filed with NHTSA2026-10-06
Vehicles in the campaign25
Reported remedied23 (92%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.

What can happen

Inactive air bags will not deploy in a crash, increasing the risk of injury.

The remedy

A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles this campaign lists
2024 CHEVROLET SILVERADO 4500Listed as a series or trim of this model.
2024 CHEVROLET SILVERADO 5500Listed as a series or trim of this model.
2025 CHEVROLET SILVERADO 6500Listed as a series or trim of this model.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Check one vehicle officially