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NHTSA recall 24V727000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number24V727000
Manufacturer's numberCR5643
ManufacturerNova Bus (US) Inc.
Reported2024-09-30
Owners notified2024-11-02
ComponentELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER; ELECTRICAL SYSTEM:SOFTWARE
Units potentially affected40
Part numbersVehicle control unit program
Remedy progress the manufacturer reported
ReportQuarterly report 7, for 2026 quarter 2
Filed with NHTSA2026-07-30
Vehicles in the campaign40
Reported remedied31 (77%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. A software error may cause the Vehicle Control Unit (VCU) to crash, disconnecting the high voltage batteries and causing a loss of drive power.

What can happen

A loss of drive power increases the risk of a crash.

The remedy

Nova Bus will validate and update the VCU software, free of charge. Owner notification letters were mailed November 2, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5643.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles this campaign lists
2022 NOVA BUS LFSBuilt 2022-10-24 to 2024-08-01.
2023 NOVA BUS LFSBuilt 2022-10-24 to 2024-08-01.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Check one vehicle officially