# NHTSA recall 24V684000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V684000
- Manufacturer's number: 24S59
- Manufacturer: Ford Motor Company
- Reported: 2024\-09\-13
- Owners notified: 2025\-03\-21
- Component: BACK OVER PREVENTION:SOFTWARE
- Units potentially affected: 273701
- Part numbers: MX71\-18D804\-D/E/F/G/H

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2022\-2024 Ford Maverick vehicles equipped with Connected Touch Radios \(CTR\).  The rearview camera image may freeze when the vehicle is in reverse.


## What can happen

An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.


## The remedy

Dealers will update the Connected Touch Radio \(CTR\) software, free of charge.  Owner notification letters were mailed on March 21, 2025.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 24S59.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-17
- Vehicles in the campaign: 273701
- Reported remedied: 193483 \(70%\)
- Reported unreachable: 4332
- Reported removed: 29

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2022 FORD MAVERICK](/makes/ford/maverick/2022/recalls.md). Built 2021\-02\-03 to 2023\-11\-28.
- [2023 FORD MAVERICK](/makes/ford/maverick/2023/recalls.md). Built 2021\-02\-03 to 2023\-11\-28.
- [2024 FORD MAVERICK](/makes/ford/maverick/2024/recalls.md). Built 2021\-02\-03 to 2023\-11\-28.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V684000](/v1/recalls/nhtsa/24V684000)

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