NHTSA recall 24V647000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V647000 |
| Manufacturer's number | CR5635 |
| Manufacturer | Nova Bus (US) Inc. |
| Reported | 2024-11-05 |
| Owners notified | 2025-07-04 |
| Component | SEAT BELTS:FRONT |
| Units potentially affected | 1570 |
| Part numbers | N101395-XX, N58950-XX |
| Report | Quarterly report 4, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-30 |
| Vehicles in the campaign | 1570 |
| Reported remedied | 352 (22%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
What can happen
A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
The remedy
Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2012 NOVA BUS LFS | Built from 2012-06-27. |
|---|---|
| 2013 NOVA BUS LFS | |
| 2014 NOVA BUS LFS | |
| 2015 NOVA BUS LFS | |
| 2016 NOVA BUS LFS | |
| 2017 NOVA BUS LFS | |
| 2018 NOVA BUS LFS | |
| 2019 NOVA BUS LFS | |
| 2020 NOVA BUS LFS | |
| 2021 NOVA BUS LFS | |
| 2022 NOVA BUS LFS | |
| 2023 NOVA BUS LFS | |
| 2024 NOVA BUS LFS | Built to 2024-06-12. |
| 2010 NOVA BUS LFS ARTIC | Built from 2010-09-15. |
| 2011 NOVA BUS LFS ARTIC | |
| 2012 NOVA BUS LFS ARTIC | |
| 2013 NOVA BUS LFS ARTIC | |
| 2014 NOVA BUS LFS ARTIC | |
| 2015 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
| 2016 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
| 2017 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
| 2018 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
| 2019 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
| 2020 NOVA BUS LFS ARTIC | Built to 2020-10-12. Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| FT5272 | 2022-06-30. Service bulletin. Driver seat belt routing improvement |
|---|---|
| FT4787 | 2020-01-21. Service bulletin. Wheelchair seat belt hardware loose |
| FT4523R1 | 2019-03-25. Service bulletin. Operator Seat Belt Failure, Remove and replace the seat belt. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.