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NHTSA recall 24V647000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number24V647000
Manufacturer's numberCR5635
ManufacturerNova Bus (US) Inc.
Reported2024-11-05
Owners notified2025-07-04
ComponentSEAT BELTS:FRONT
Units potentially affected1570
Part numbersN101395-XX, N58950-XX
Remedy progress the manufacturer reported
ReportQuarterly report 4, for 2026 quarter 2
Filed with NHTSA2026-07-30
Vehicles in the campaign1570
Reported remedied352 (22%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

What can happen

A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.

The remedy

Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles this campaign lists
2012 NOVA BUS LFSBuilt from 2012-06-27.
2013 NOVA BUS LFS
2014 NOVA BUS LFS
2015 NOVA BUS LFS
2016 NOVA BUS LFS
2017 NOVA BUS LFS
2018 NOVA BUS LFS
2019 NOVA BUS LFS
2020 NOVA BUS LFS
2021 NOVA BUS LFS
2022 NOVA BUS LFS
2023 NOVA BUS LFS
2024 NOVA BUS LFSBuilt to 2024-06-12.
2010 NOVA BUS LFS ARTICBuilt from 2010-09-15.
2011 NOVA BUS LFS ARTIC
2012 NOVA BUS LFS ARTIC
2013 NOVA BUS LFS ARTIC
2014 NOVA BUS LFS ARTIC
2015 NOVA BUS LFS ARTICListed as a series or trim of this model.
2016 NOVA BUS LFS ARTICListed as a series or trim of this model.
2017 NOVA BUS LFS ARTICListed as a series or trim of this model.
2018 NOVA BUS LFS ARTICListed as a series or trim of this model.
2019 NOVA BUS LFS ARTICListed as a series or trim of this model.
2020 NOVA BUS LFS ARTICBuilt to 2020-10-12. Listed as a series or trim of this model.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
FT52722022-06-30. Service bulletin. Driver seat belt routing improvement
FT47872020-01-21. Service bulletin. Wheelchair seat belt hardware loose
FT4523R12019-03-25. Service bulletin. Operator Seat Belt Failure, Remove and replace the seat belt.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially