NHTSA recall 24V567000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V567000 |
| Manufacturer's number | SC0469 |
| Manufacturer | Mack Trucks, Inc. |
| Reported | 2024-07-30 |
| Owners notified | 2024-09-16 |
| Component | SEATS:CRITICAL FASTENERS; SEAT BELTS:CRITICAL FASTENERS |
| Units potentially affected | 242 |
| Part numbers | 24115222 |
| Report | Quarterly report 8, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-01 |
| Vehicles in the campaign | 242 |
| Reported remedied | 204 (84%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
What can happen
An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
The remedy
Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2024 MACK ANTHEM (AN) | Listed as a series or trim of this model. |
|---|---|
| 2025 MACK ANTHEM (AN) | Listed as a series or trim of this model. |
| 2024 MACK GRANITE (GR) | Listed as a series or trim of this model. |
| 2025 MACK GRANITE (GR) | Listed as a series or trim of this model. |
| 2024 MACK PINNACLE (PI/PN) | Listed as a series or trim of this model. |
| 2025 MACK PIONEER PR (4) | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| CBR 2595 072026 | 2026-08-03. Service bulletin. CBR - The purpose of this CBR is to provide information on 2010 and newer Mack Granite chassis experiencing a low frequency vibration. |
|---|---|
| GDC26-02 202605 | 2026-06-02. Service bulletin. Fault diagnostic information for Supplemental Restraint / Airbag Inflation System (SRS) |
| CBR 2540-7 202604 | 2026-05-05. Service bulletin. CBR - Upper Bunk Restraint System – Plastic Gable Retention Field Fix. |
| S4632 102025 | 2025-11-03. Service campaign. SC - The vehicle’s seat belt tether may have been assembled with incorrect hardware. |
| CBR-2360 202404 | 2024-05-01. Service bulletin. CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.