# NHTSA recall 24V482000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V482000
- Manufacturer's number: 24LB06, 24LA06
- Manufacturer: Toyota Motor Engineering \& Manufacturing
- Reported: 2024\-06\-27
- Owners notified: 2025\-02\-14
- Component: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- Units potentially affected: 11418
- Part numbers: 71910\-F6020, 71910\-F6010, 71910\-0E580, 71910\-0E570, 71910\-0E560

## What is wrong

Toyota Motor Engineering \& Manufacturing \(Toyota\) is recalling certain 2024 Lexus RX 350, RX 350h, 2024\-2025 NX 250, NX 350, and NX 350h vehicles.  The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) Number 202, "Head Restraints."


## What can happen

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear\-end crash.


## The remedy

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge.  Owner letters were mailed February 14, 2025.  Owners may contact Toyota customer service at 1\-800\-331\-4331.  Toyota's numbers for this recall are 24LB06 and 24LA06.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-23
- Vehicles in the campaign: 11418
- Reported remedied: 10649 \(93%\)
- Reported unreachable: 173
- Reported removed: 47

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 LEXUS NX](/makes/lexus/nx/2024/recalls.md)
- [2025 LEXUS NX](/makes/lexus/nx/2025/recalls.md)
- 2024 LEXUS NX HYBRID
- 2025 LEXUS NX HYBRID
- [2024 LEXUS RX](/makes/lexus/rx/2024/recalls.md)
- 2024 LEXUS RX HYBRID

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V482000](/v1/recalls/nhtsa/24V482000)

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