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NHTSA recall 24V482000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number24V482000
Manufacturer's number24LB06, 24LA06
ManufacturerToyota Motor Engineering & Manufacturing
Reported2024-06-27
Owners notified2025-02-14
ComponentSEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Units potentially affected11418
Part numbers71910-F6020, 71910-F6010, 71910-0E580, 71910-0E570, 71910-0E560
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2026 quarter 2
Filed with NHTSA2026-07-23
Vehicles in the campaign11418
Reported remedied10649 (93%)
Reported unreachable173
Reported removed47

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

What can happen

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

The remedy

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles this campaign lists
2024 LEXUS NX
2025 LEXUS NX
2024 LEXUS NX HYBRID
2025 LEXUS NX HYBRID
2024 LEXUS RX
2024 LEXUS RX HYBRID

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Check one vehicle officially