# NHTSA recall 24V449000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V449000
- Manufacturer's number: CR5612
- Manufacturer: Nova Bus \(US\) Inc.
- Reported: 2024\-06\-17
- Owners notified: 2024\-08\-12
- Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE
- Units potentially affected: 7
- Part numbers: N97703

## What is wrong

Nova Bus \(US\) Inc. \(Nova Bus\) is recalling certain 2021 LFS buses.  The welds may fail, allowing the rotary plate to separate from the door operator.


## What can happen

The separation can allow the passenger door to open while the bus is in motion, increasing the risk of injury.


## The remedy

Nova Bus will replace the door operator assembly, free of charge.  Owner notification letters were mailed August 12, 2024.  Owners may contact Nova Bus customer service at 1\-800\-350\-6682.  Nova Bus's number for this recall is CR5612.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-30
- Vehicles in the campaign: 7
- Reported remedied: 7 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2021 NOVA BUS LFS](/makes/novabus/lfs/2021/recalls.md). Built 2021\-05\-07 to 2021\-07\-20.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [FT5264](/bulletins/10213244.md), 2022-06-04, Service bulletin
- [FT5261](/bulletins/10210983.md), 2022-05-05, Service bulletin
- [FT5211R1](/bulletins/10203726.md), 2021-12-02, Service bulletin
- [FT5212](/bulletins/10203722.md), 2021-12-02, Service bulletin
- [FT5160](/bulletins/10200810.md), 2021-09-02, Service bulletin
- [FT5159](/bulletins/10200808.md), 2021-09-02, Service bulletin
- [FT5157R1](/bulletins/10200788.md), 2021-09-02, Service bulletin
- [FT5156R2](/bulletins/10200767.md), 2021-09-02, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V449000](/v1/recalls/nhtsa/24V449000)

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