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NHTSA recall 24V449000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number24V449000
Manufacturer's numberCR5612
ManufacturerNova Bus (US) Inc.
Reported2024-06-17
Owners notified2024-08-12
ComponentLATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE
Units potentially affected7
Part numbersN97703
Remedy progress the manufacturer reported
ReportQuarterly report 8, for 2026 quarter 2
Filed with NHTSA2026-07-30
Vehicles in the campaign7
Reported remedied7 (100%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021 LFS buses. The welds may fail, allowing the rotary plate to separate from the door operator.

What can happen

The separation can allow the passenger door to open while the bus is in motion, increasing the risk of injury.

The remedy

Nova Bus will replace the door operator assembly, free of charge. Owner notification letters were mailed August 12, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5612.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles this campaign lists
2021 NOVA BUS LFSBuilt 2021-05-07 to 2021-07-20.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
FT52642022-06-04. Service bulletin. Door code 105 is being logged on electric doors
FT52612022-05-05. Service bulletin. Door code 105 is being logged on electric doors
FT5211R12021-12-02. Service bulletin. Vapor Rear Plug Doors
FT52122021-12-02. Service bulletin. Vapor Rear Plug Doors Abbreviated Checklist Certification
FT51602021-09-02. Service bulletin. Vapor Rear Plug Door Sensitive Edge Wiring
FT51592021-09-02. Service bulletin. Interlock Pressure Transducers Failing
FT5157R12021-09-02. Service bulletin. Vapor rear plug door lower pivot / guide pin hardware loose or missing
FT5156R22021-09-02. Service bulletin. Front and rear door Emergency Release pins not locked in place

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially