# NHTSA recall 24V400000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V400000
- Manufacturer's number: SC317
- Manufacturer: Kia America, Inc.
- Reported: 2024\-06\-04
- Owners notified: 2024\-07\-30
- Component: STRUCTURE:INTERIOR PANELS:CEILING
- Units potentially affected: 2401
- Part numbers: 85310\-DO040\*\*\*

## What is wrong

Kia America, Inc. \(Kia\) is recalling certain 2024 EV9 vehicles.  The headliner may not adequately protect passengers from impact in a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."


## What can happen

A headliner with inadequate impact protection increases the risk of injury during a crash.


## The remedy

Dealers will replace the impact absorbing plates mounted on the headliner, free of charge.  Owner notification letters were mailed July 30, 2024.  Owners may contact Kia customer service at 1\-800\-333\-4542.  Kia's number for this recall is SC317.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-29
- Vehicles in the campaign: 2401
- Reported remedied: 2133 \(88%\)
- Reported unreachable: 35
- Reported removed: 10

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 KIA EV9](/makes/kia/ev9/2024/recalls.md). Built 2023\-09\-25 to 2024\-03\-21.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB\_BOD336](/bulletins/11033934.md), 2026-06-17, Service bulletin
- [TSB\_BOD341](/bulletins/11021136.md), 2025-08-01, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V400000](/v1/recalls/nhtsa/24V400000)

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