# NHTSA recall 24V338000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V338000
- Manufacturer's number: SC312
- Manufacturer: Kia America, Inc.
- Reported: 2024\-05\-14
- Owners notified: 2024\-06\-05
- Component: SEAT BELTS:FRONT:RETRACTOR
- Units potentially affected: 4
- Part numbers: 88820\-DO500EMA

## What is wrong

Kia America, Inc. \(Kia\) is recalling certain 2024 EV9 vehicles.  The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor \(ALR\) and emergency locking retractor \(ELR\) to not operate as intended.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."


## What can happen

A seat belt retractor that does not operate as intended increases the risk of injury in a crash.


## The remedy

Dealers will replace the front passenger seat belt assembly, free of charge.  Owner notification letters were mailed June 5, 2024.  Owners may contact Kia customer service at 1\-800\-333\-4542.  Kia's number for this recall is SC312.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2026 quarter 1
- Filed with NHTSA: 2026\-04\-20
- Vehicles in the campaign: 4
- Reported remedied: 4 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 KIA EV9](/makes/kia/ev9/2024/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V338000](/v1/recalls/nhtsa/24V338000)

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