# NHTSA recall 24V238000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V238000
- Manufacturer's number: 25B
- Manufacturer: Chrysler \(FCA US, LLC\) \(Stellantis\)
- Reported: 2024\-03\-28
- Owners notified: 2024\-04\-30
- Component: VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
- Units potentially affected: 223
- Part numbers: 3M ID 7100194288

## What is wrong

Chrysler \(FCA US, LLC\) is recalling certain 2024 Pacifica and Voyager vehicles.  The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."


## What can happen

A windshield that detaches from the vehicle during a crash can increase the risk of injury.


## The remedy

Dealers will replace the windshield, free of charge.  Owner notification letters were mailed April 30, 2024.  Owners may contact FCA customer service at 1\-800\-853\-1403.  FCA's number for this recall is 25B.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2026 quarter 1
- Filed with NHTSA: 2026\-04\-10
- Vehicles in the campaign: 223
- Reported remedied: 197 \(88%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2024/recalls.md)
- [2024 CHRYSLER VOYAGER](/makes/chrysler/voyager/2024/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V238000](/v1/recalls/nhtsa/24V238000)

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