# NHTSA recall 24V188000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V188000
- Manufacturer's number: 20C19
- Manufacturer: Ford Motor Company
- Reported: 2024\-03\-08
- Owners notified: 2024\-04\-04
- Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Units potentially affected: 1988
- Part numbers: LB5T\-19G490\-AC

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2020 Explorer vehicles.  Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."


## What can happen

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.


## The remedy

Dealers will replace the rearview camera, free of charge.  Owner notification letters were mailed April 4, 2024.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 20C19.  This recall is an expansion of NHTSA recall numbers 20V\-575 and 22V\-252.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2026 quarter 1
- Filed with NHTSA: 2026\-04\-13
- Vehicles in the campaign: 1988
- Reported remedied: 1237 \(62%\)
- Reported unreachable: 19
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 FORD EXPLORER](/makes/ford/explorer/2020/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [25N17](/bulletins/11030282.md), 2026-03-27, Other
- [SSM 51391](/bulletins/10232484.md), 2023-03-04, Service bulletin
- [SSM 51248](/bulletins/10228866.md), 2023-01-05, Service bulletin
- [SSM 51169](/bulletins/10226727.md), 2022-11-29, Service bulletin
- [TSB 22\-2254](/bulletins/10214878.md), 2022-07-01, Service bulletin
- [SSM 50659](/bulletins/10210240.md), 2022-04-13, Service bulletin
- [SSM 49756](/bulletins/10191521.md), 2021-05-03, Service bulletin
- [TSB 20\-2301](/bulletins/10180340.md), 2020-10-01, Service bulletin
- [SSM 49032](/bulletins/10177876.md), 2020-08-04, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V188000](/v1/recalls/nhtsa/24V188000)

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