# NHTSA recall 24V153000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V153000
- Manufacturer's number: SB\-24\-00\-006
- Manufacturer: Tesla, Inc.
- Reported: 2024\-02\-27
- Owners notified: 2024\-04\-27
- Component: FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT; ELECTRICAL SYSTEM:SOFTWARE
- Units potentially affected: 6557

## What is wrong

Tesla, Inc. \(Tesla\) is recalling certain 2013, 2018\-2021 Model S, 2020\-2021 Model X, 2018\-2022 Model 3, and 2020\-2022 Model Y vehicles.  A factory reset muted the Pedestrian Warning System \(PWS\) sounds.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."


## What can happen

Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.


## The remedy

Tesla released an over\-the\-air \(OTA\) software update, release 2023.44.30.14, free of charge.  Owner notification letters were mailed April 27, 2024.  Owners may contact Tesla customer service at 1\-877\-798\-3752.  Tesla's number for this recall is SB\-24\-00\-006.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2026 quarter 1
- Filed with NHTSA: 2026\-04\-29
- Vehicles in the campaign: 6557
- Reported remedied: 6510 \(99%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 TESLA MODEL 3](/makes/tesla/model-3/2018/recalls.md)
- [2019 TESLA MODEL 3](/makes/tesla/model-3/2019/recalls.md)
- [2020 TESLA MODEL 3](/makes/tesla/model-3/2020/recalls.md)
- [2021 TESLA MODEL 3](/makes/tesla/model-3/2021/recalls.md)
- [2022 TESLA MODEL 3](/makes/tesla/model-3/2022/recalls.md)
- [2013 TESLA MODEL S](/makes/tesla/model-s/2013/recalls.md)
- [2018 TESLA MODEL S](/makes/tesla/model-s/2018/recalls.md)
- [2019 TESLA MODEL S](/makes/tesla/model-s/2019/recalls.md)
- [2020 TESLA MODEL S](/makes/tesla/model-s/2020/recalls.md)
- [2021 TESLA MODEL S](/makes/tesla/model-s/2021/recalls.md)
- [2020 TESLA MODEL X](/makes/tesla/model-x/2020/recalls.md)
- [2021 TESLA MODEL X](/makes/tesla/model-x/2021/recalls.md)
- [2020 TESLA MODEL Y](/makes/tesla/model-y/2020/recalls.md)
- [2021 TESLA MODEL Y](/makes/tesla/model-y/2021/recalls.md)
- [2022 TESLA MODEL Y](/makes/tesla/model-y/2022/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SB23\-00\-006](/bulletins/10247402.md), 2023-12-18, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V153000](/v1/recalls/nhtsa/24V153000)

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