# NHTSA recall 24V138000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V138000
- Manufacturer: BMW of North America, LLC
- Reported: 2024\-02\-23
- Owners notified: 2024\-04\-16
- Component: STRUCTURE:INTERIOR PANELS:DASHBOARD; AIR BAGS
- Units potentially affected: 8
- Part numbers: 9633581, 9633583, 9633569, 9636224, 7858922, 7858921

## What is wrong

BMW of North America, LLC \(BMW\) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles.  The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.


## What can happen

Instrument panel separation during air bag deployment can result in pieces of the panel striking occupants.  Improper air bag deployment may not restrain an occupant as intended during a crash.  Either of these scenarios can increase the risk of injury.


## The remedy

Dealers will replace the instrument panel, free of charge.  Owner notification letters were mailed April 16, 2024.  Owners may contact BMW customer service at 1\-800\-525\-7417.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 3, for 2024 quarter 4
- Filed with NHTSA: 2025\-01\-30
- Vehicles in the campaign: 8
- Reported remedied: 8 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2024 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 BMW X5](/makes/bmw/x5/2024/recalls.md)
- [2024 BMW X7](/makes/bmw/x7/2024/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [B510726](/bulletins/11035400.md), 2026-07-31, Service campaign
- [B640320](/bulletins/11032741.md), 2026-05-18, Service bulletin
- [B511224](/bulletins/11032737.md), 2026-05-18, Service bulletin
- [B510426](/bulletins/11029069.md), 2026-02-27, Service bulletin
- [InVehicle\-InApp\-Comm](/bulletins/11028296.md), 2026-02-05, Over\-the\-air update
- [B520920](/bulletins/11022107.md), 2025-08-24, Service bulletin
- [B510424](/bulletins/11022104.md), 2025-08-24, Service bulletin
- [B064225](/bulletins/11021128.md), 2025-08-01, Other
- [B520625](/bulletins/11018726.md), 2025-05-31, Service bulletin
- [B511025](/bulletins/11018725.md), 2025-05-31, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V138000](/v1/recalls/nhtsa/24V138000)

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