# NHTSA recall 24V035000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V035000
- Manufacturer's number: SB\-24\-00\-002
- Manufacturer: Tesla, Inc.
- Reported: 2024\-01\-22
- Owners notified: 2024\-03\-22
- Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Units potentially affected: 199575

## What is wrong

Tesla, Inc. \(Tesla\) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self\-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100.  Software instability may prevent the rearview camera image from displaying.


## What can happen

A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.


## The remedy

Tesla has released an over\-the\-air \(OTA\) software update, free of charge.  Owner notification letters were mailed March 22, 2024.  Owners may contact Tesla customer service at 1\-877\-798\-3752.  Tesla's number for this recall is SB\-24\-00\-002.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2025 quarter 4
- Filed with NHTSA: 2026\-01\-28
- Vehicles in the campaign: 199575
- Reported remedied: 199553 \(99%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2023 TESLA MODEL S](/makes/tesla/model-s/2023/recalls.md)
- [2023 TESLA MODEL X](/makes/tesla/model-x/2023/recalls.md)
- [2023 TESLA MODEL Y](/makes/tesla/model-y/2023/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V035000](/v1/recalls/nhtsa/24V035000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2024V035000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F24V035000&vehicle=NHTSA%20recall%2024V035000)