# NHTSA recall 24V033000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V033000
- Manufacturer's number: CR5546
- Manufacturer: Nova Bus \(US\) Inc.
- Reported: 2024\-01\-19
- Owners notified: 2024\-07\-19
- Component: STRUCTURE:BODY:DOOR; VISIBILITY
- Units potentially affected: 289
- Part numbers: N78324

## What is wrong

Nova Bus \(US\) Inc. \(Nova Bus\) is recalling certain 2017\-2019 LFS and LFS Artic buses.  The driver's door windows may have been built with the incorrect prime glazing manufacturer DOT code mark.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."


## What can happen

An incorrect DOT code mark may result in the window being replaced with an incorrect type of glass, reducing visibility and increasing the risk of a crash.


## The remedy

Nova Bus will inspect the windows and either replace the windows or remove the incorrect marking, free of charge.  Owner notification letters were mailed July 19, 2024.  Owners may contact Nova Bus customer service at 1\-800\-350\-6682.  Nova Bus number for this recall is CR5546.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-30
- Vehicles in the campaign: 289
- Reported remedied: 243 \(84%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2017 NOVA BUS LFS](/makes/novabus/lfs/2017/recalls.md)
- [2018 NOVA BUS LFS](/makes/novabus/lfs/2018/recalls.md)
- [2017 NOVA BUS LFS ARTIC](/makes/novabus/lfs/2017/recalls.md). Listed as a series or trim of this model.
- [2018 NOVA BUS LFS ARTIC](/makes/novabus/lfs/2018/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [BS5463ER1](/bulletins/10253690.md), 2024-04-30, Service bulletin
- [BS5463E](/bulletins/10247616.md), 2023-12-22, Service bulletin
- [BS5467E](/bulletins/10244198.md), 2023-10-17, Service bulletin
- [FT5463](/bulletins/10242846.md), 2023-09-26, Service bulletin
- [FT5125R1](/bulletins/10230916.md), 2023-02-02, Service bulletin
- [LI5024ER1](/bulletins/10227151.md), 2022-12-05, Service bulletin
- [BS5300E](/bulletins/10222267.md), 2022-10-03, Service bulletin
- [FT5213](/bulletins/10203719.md), 2021-12-02, Service bulletin
- [BS3554ER3](/bulletins/10194397.md), 2021-05-24, Service bulletin
- [BS3517ER1](/bulletins/10194395.md), 2021-05-24, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V033000](/v1/recalls/nhtsa/24V033000)

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