# NHTSA recall 23V870000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V870000
- Manufacturer's number: N232425640
- Manufacturer: General Motors, LLC
- Reported: 2023\-12\-21
- Owners notified: 2024\-07\-22
- Component: AIR BAGS:SIDE/WINDOW
- Units potentially affected: 20712
- Part numbers: 13251629, 13251630, 13420056, 13420057

## What is wrong

General Motors, LLC \(GM\) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles.  The left and/or right\-side roof\-rail air bag \(RRAB\) inflators may rupture at the inflator weld joint.  This recall is an expansion of Recall 23V\-674.


## What can happen

An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.


## The remedy

Dealers will replace the left and/or right\-side RRAB modules as necessary, free of charge.  Owner notification letters were mailed July 22, 2024.  Owners may contact Buick customer service at 1\-800\-521\-7300 and Chevrolet customer service at 1\-800\-222\-1020.  GM's number for this recall is N232425640.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 9, for 2026 quarter 3
- Filed with NHTSA: 2026\-10\-06
- Vehicles in the campaign: 20712
- Reported remedied: 4835 \(23%\)
- Reported unreachable: 811
- Reported removed: 5362

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2014 BUICK VERANO](/makes/buick/verano/2014/recalls.md)
- [2014 CHEVROLET CRUZE](/makes/chevrolet/cruze/2014/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [14305B](/bulletins/10248766.md), 2024-01-16, Service bulletin
- [14305A](/bulletins/10248765.md), 2024-01-16, Service bulletin
- [14305](/bulletins/10248764.md), 2024-01-16, Service bulletin
- [14485](/bulletins/10247211.md), 2023-12-18, Service bulletin
- [120941002A](/bulletins/10246609.md), 2023-12-11, Service bulletin
- [120941002B](/bulletins/10245787.md), 2023-12-04, Service bulletin
- [PIT5994](/bulletins/10234237.md), 2023-04-17, Service bulletin
- [PIC5650J](/bulletins/10201252.md), 2021-09-13, Service bulletin
- [12\-09\-41\-002B](/bulletins/10140435.md), 2018-06-11, Service bulletin
- [12\-09\-41\-002B](/bulletins/10138590.md), 2018-05-29, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V870000](/v1/recalls/nhtsa/23V870000)

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