# NHTSA recall 23V867000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V867000
- Manufacturer's number: 93U9/93V2
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2023\-12\-20
- Owners notified: 2025\-04\-02
- Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
- Units potentially affected: 26866
- Part numbers: 4KE 915 591\*

## What is wrong

Volkswagen Group of America, Inc. \(Audi\) is recalling certain 2020\-2022 E\-Tron Sportback Quattro and 2019\-2022 E\-Tron Quattro vehicles.  Certain high\-voltage battery modules may overheat.


## What can happen

A high\-voltage battery that overheats increases the risk of a fire.


## The remedy

Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1\-800\-253\-2834.  Audi's numbers for this recall are 93U9 and 93V2.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 5, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-29
- Vehicles in the campaign: 26866
- Reported remedied: 16790 \(62%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 AUDI E\-TRON](/makes/audi/e-tron/2019/recalls.md)
- 2020 AUDI E\-TRON
- [2021 AUDI E\-TRON](/makes/audi/e-tron/2021/recalls.md)
- [2022 AUDI E\-TRON](/makes/audi/e-tron/2022/recalls.md)

## Investigated as EQ22001

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- EQ22001: Equipment query, opened 2022\-04\-01, closed 2025\-01\-07. LGES High Voltage Battery Failures. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/23V867000/investigations](/v1/recalls/nhtsa/23V867000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB\_2083385\_1](/bulletins/11038127.md), 2026-10-05, Service bulletin
- [TSB\_2079214\_4](/bulletins/11038061.md), 2026-10-05, Service bulletin
- [TSB\_2076396\_3](/bulletins/11038046.md), 2026-10-05, Service bulletin
- [TSB\_2074059\_4](/bulletins/11038040.md), 2026-10-05, Service bulletin
- [TSB\_2073858\_13](/bulletins/11038038.md), 2026-10-05, Service bulletin
- [TSB\_2068573\_6](/bulletins/11038032.md), 2026-10-05, Service bulletin
- [TSB\_2063336\_5](/bulletins/11038030.md), 2026-10-05, Service bulletin
- [TSB\_2058077\_11](/bulletins/11038029.md), 2026-10-05, Service bulletin
- [TSB\_2054202\_8](/bulletins/11038028.md), 2026-10-05, Service bulletin
- [TSB\_2082976\_2](/bulletins/11036973.md), 2026-09-04, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V867000](/v1/recalls/nhtsa/23V867000)

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