# NHTSA recall 23V866000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V866000
- Manufacturer's number: CR5537
- Manufacturer: Nova Bus \(US\) Inc.
- Reported: 2023\-12\-20
- Owners notified: 2024\-01\-31
- Component: SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
- Units potentially affected: 9
- Part numbers: N57071

## What is wrong

Nova Bus \(US\) Inc. \(Nova Bus\) is recalling certain 2023 LFS buses.  The front air spring suspension hardware may separate from the attachment plate, causing a sudden loss of suspension.


## What can happen

A loss of suspension can cause a loss of control and increase the risk of a crash.


## The remedy

Nova Bus will replace the attachment plate, free of charge.  Owner notification letters were mailed January 31, 2024.  Owners may contact Nova Bus customer service 1\-800\-350\-6682.  Nova Bus number for this recall is CR5537.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2025 quarter 4
- Filed with NHTSA: 2026\-01\-30
- Vehicles in the campaign: 9
- Reported remedied: 0 \(0%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2023 NOVA BUS LFS](/makes/novabus/lfs/2023/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V866000](/v1/recalls/nhtsa/23V866000)

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