NHTSA recall 23V865000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V865000 |
| Manufacturer's number | 23TA15, 23LA03 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Reported | 2023-12-20 |
| Owners notified | 2024-10-31 |
| Component | AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION |
| Units potentially affected | 999901 |
| Part numbers | 89107-0E040, 89105-0E040 |
| Report | Quarterly report 7, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-23 |
| Vehicles in the campaign | 999901 |
| Reported remedied | 555701 (55%) |
| Reported unreachable | 33986 |
| Reported removed | 46364 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
What can happen
An air bag that does not deploy during a crash increases the risk of injury.
The remedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2020 LEXUS ES | |
|---|---|
| 2021 LEXUS ES | |
| 2020 LEXUS ES HYBRID | |
| 2021 LEXUS ES HYBRID | |
| 2022 LEXUS ES HYBRID | |
| 2020 LEXUS RX | |
| 2021 LEXUS RX | |
| 2020 LEXUS RX HYBRID | |
| 2021 LEXUS RX HYBRID | |
| 2020 TOYOTA AVALON | |
| 2021 TOYOTA AVALON | |
| 2020 TOYOTA AVALON HYBRID | Listed as a series or trim of this model. |
| 2021 TOYOTA AVALON HYBRID | Listed as a series or trim of this model. |
| 2020 TOYOTA CAMRY | |
| 2021 TOYOTA CAMRY | |
| 2022 TOYOTA CAMRY | |
| 2020 TOYOTA CAMRY HYBRID | Listed as a series or trim of this model. |
| 2021 TOYOTA CAMRY HYBRID | Listed as a series or trim of this model. |
| 2022 TOYOTA CAMRY HYBRID | Listed as a series or trim of this model. |
| 2020 TOYOTA COROLLA | |
| 2021 TOYOTA COROLLA | |
| 2020 TOYOTA HIGHLANDER | |
| 2021 TOYOTA HIGHLANDER | |
| 2020 TOYOTA HIGHLANDER HYBRID | Listed as a series or trim of this model. |
| 2021 TOYOTA HIGHLANDER HYBRID | Listed as a series or trim of this model. |
| 2020 TOYOTA RAV4 | |
| 2021 TOYOTA RAV4 | |
| 2020 TOYOTA RAV4 HYBRID | Listed as a series or trim of this model. |
| 2021 TOYOTA RAV4 HYBRID | Listed as a series or trim of this model. |
| 2021 TOYOTA SIENNA HYBRID | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TSB005923 | 2023-10-16. Service bulletin. TSB: Some drivers of 2020 ? 2022 model year Highlander Hybrid vehicles may be sensitive to the momentary transition from regenerative braking to hydraulic braking under certain driving conditions, such as while driving downhill, or turning with light brake pedal application. The brake actuator control module can be updated to improve brake feeling for this condition. Follow the Repair Procedure in this bulletin to address this condition. |
|---|---|
| TSB003220 | 2023-10-16. Service bulletin. TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate. |
| QualityA | 2023-10-16. Service bulletin. RL: SAFETY RECALL & SERVICE CAMPAIGN RENOTIFICATION OWNER RENOTIFICATION 23R002 |
| Quality | 2023-10-16. Service bulletin. DL: SAFETY RECALL & SERVICE CAMPAIGN RENOTIFICATION OWNER RENOTIFICATION 23R002 |
| 23TE05 | 2023-05-01. Service bulletin. DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2015-2020 model year (MY) vehicles that were not previously involved in a Safety Recall or Special Service Campaign related to the low pressure fuel pump. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement. |
| 23TE04 | 2023-05-01. Service bulletin. DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement. |
| T-SB-0094-21 Rev | 2022-12-19. Service bulletin. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process. |
| 22TC01 Team Memb | 2022-04-18. Service bulletin. SSC: SPECIAL SERVICE CAMPAIGN 22TC01 Over-the-Air (OTA) pilot program. This pilot program would enable you to complete Special Service Campaign 22TC01 for DCM (Data Communication Module) Reprogramming for Safety Connect, which includes your vehicle. With your active telematics account, you are encouraged to complete this campaign using this Over-the-Air (OTA) update by following these steps: 1) To complete this update, each Team Member will use the Toyota/Lexus App installed on their phone. 2) Within a few days of this E-Mail, we will send a notification to your Toyota/Lexus app to schedule and install the update on your vehicle. 3) Click on either the notification on your lock screen or the tile in the app to review the update and then continue in the App to approve the update. 4) The night after you approve the update, the telematics module will perform the update, and you will receive a confirmation notification through the app. |
| L-SB-0004-22 | 2022-03-14. Service bulletin. TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process. |
| 22TC01 Dealer Le | 2022-03-14. Service bulletin. DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Connect call |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.