# NHTSA recall 23V763000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V763000
- Manufacturer's number: CR5508
- Manufacturer: Nova Bus \(US\) Inc.
- Reported: 2023\-11\-11
- Owners notified: 2023\-12\-20
- Component: EQUIPMENT:APPLIANCE:AIR CONDITIONER
- Units potentially affected: 339
- Part numbers: Y24\-01421

## What is wrong

Nova Bus \(US\) Inc. \(Nova Bus\) is recalling certain 2020\-2023 LFS and LFS Artic transit buses.  The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.


## What can happen

An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.


## The remedy

Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge.  Owner notification letters were mailed December 20, 2023.  Owners may contact Nova Bus customer service at 1\-800\-350\-6882.  Nova Bus's number for this recall is CR5508.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2025 quarter 3
- Filed with NHTSA: 2025\-10\-30
- Vehicles in the campaign: 339
- Reported remedied: 339 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 NOVA BUS LFS](/makes/novabus/lfs/2020/recalls.md)
- [2021 NOVA BUS LFS](/makes/novabus/lfs/2021/recalls.md)
- [2022 NOVA BUS LFS](/makes/novabus/lfs/2022/recalls.md)
- [2023 NOVA BUS LFS](/makes/novabus/lfs/2023/recalls.md)
- [2020 NOVA BUS LFS ARTIC](/makes/novabus/lfs/2020/recalls.md). Listed as a series or trim of this model.
- [2021 NOVA BUS LFS ARTIC](/makes/novabus/lfs-artic/2021/recalls.md)
- [2022 NOVA BUS LFS ARTIC](/makes/novabus/lfs-artic/2022/recalls.md)
- [2023 NOVA BUS LFS ARTIC](/makes/novabus/lfs-artic/2023/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [BS5495E](/bulletins/10250590.md), 2024-02-24, Service bulletin
- [BS5441E](/bulletins/10244335.md), 2023-10-29, Service bulletin
- [FT5385](/bulletins/10233276.md), 2023-04-03, Service bulletin
- [FT5391](/bulletins/10233275.md), 2023-04-03, Service bulletin
- [FT5386](/bulletins/10233273.md), 2023-04-03, Service bulletin
- [BS5357E](/bulletins/10233270.md), 2023-04-03, Service bulletin
- [BS5356E](/bulletins/10233269.md), 2023-04-03, Service bulletin
- [FT5348](/bulletins/10232067.md), 2023-02-24, Service bulletin
- [LI5315E](/bulletins/10224817.md), 2022-10-27, Service bulletin
- [BS5301E](/bulletins/10222268.md), 2022-10-03, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V763000](/v1/recalls/nhtsa/23V763000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2023V763000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F23V763000&vehicle=NHTSA%20recall%2023V763000)