# NHTSA recall 23V719000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V719000
- Manufacturer's number: 6323J
- Manufacturer: Mazda North American Operations
- Reported: 2023\-10\-26
- Owners notified: 2023\-12\-20
- Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- Units potentially affected: 4252
- Part numbers: PXGH\-18881, MS01\-186B1

## What is wrong

Mazda North American Operations \(Mazda\) is recalling certain 2024 CX\-90 plug\-in hybrid electric \(PHEV\) vehicles.  Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.


## What can happen

A loss of drive power can increase the risk of a crash.


## The remedy

Dealers will update the powertrain control module and engine control module software, free of charge.  Owner notification letters were mailed December 20, 2023.  Owners may contact Mazda customer service at 1\-800\-222\-5500 Option 6.  Mazda's number for this recall is 6323J.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2025 quarter 3
- Filed with NHTSA: 2025\-10\-23
- Vehicles in the campaign: 4252
- Reported remedied: 4187 \(98%\)
- Reported unreachable: 2
- Reported removed: 1

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 MAZDA CX\-90](/makes/mazda/cx-90/2024/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V719000](/v1/recalls/nhtsa/23V719000)

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