NHTSA recall 23V714000
NHTSA advises: do not drive until the repair is done.
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V714000 |
| Manufacturer's number | CR5500 |
| Manufacturer | Nova Bus (US) Inc. |
| Reported | 2023-10-25 |
| Owners notified | 2023-12-01 |
| Component | SEATS:CRITICAL FASTENERS |
| Units potentially affected | 514 |
| Part numbers | N70692 |
| Report | Quarterly report 8, for 2025 quarter 3 |
|---|---|
| Filed with NHTSA | 2025-10-30 |
| Vehicles in the campaign | 514 |
| Reported remedied | 514 (100%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.
What can happen
A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.
The remedy
Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2015 NOVA BUS LFS | |
|---|---|
| 2016 NOVA BUS LFS | |
| 2017 NOVA BUS LFS | |
| 2018 NOVA BUS LFS | |
| 2019 NOVA BUS LFS | |
| 2015 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
| 2016 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
| 2017 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
| 2018 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
| 2019 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| FT5499E | 2023-10-29. Service bulletin. Validation of the previous passenger seat back panel campaign. |
|---|---|
| BS5029E | 2021-07-01. Service bulletin. On the flip-up seats, the premature failure of the grommet causes the seat backs to become loose. |
| BS5028E | 2021-07-01. Service bulletin. On the flip-up seats, the premature failure of the grommet causes the seat backs to become loose. |
| FT4997R1 | 2021-01-05. Service bulletin. Passengers seat back cracked inspection |
| FT4715R1 | 2021-01-05. Service bulletin. Passengers Seat Back Cracked |
| FT4650R1 | 2019-10-21. Service bulletin. Seats rail failure San Antonio Texas - VIA inspection |
| FT4715 | 2019-10-21. Service bulletin. Seat back panel |
| FT4652 | 2019-09-16. Service bulletin. Seats rail floor failure San Antonio Texas |
| FT4650 | 2019-08-19. Service bulletin. Seats rail failure San Antonio Texas - VIA inspection |
| FT4640 | 2019-07-08. Service bulletin. Seats rail floor failure San Antonio Texas |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.