# NHTSA recall 23V688000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V688000
- Manufacturer's number: 23C32
- Manufacturer: Ford Motor Company
- Reported: 2023\-10\-13
- Owners notified: 2024\-01\-03
- Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
- Units potentially affected: 931
- Part numbers: RL3H\-18E64\-BB

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2023 F\-150 Lightning pickup trucks.  The electronic cabin coolant heater module may be missing a solder joint, which can cause intermittent or no cabin heat and result in an inoperative windshield defrosting and defogging system.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."


## What can happen

An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.


## The remedy

Dealers will replace the electronic cabin coolant heater, free of charge.  Owner notification letters were mailed January 3, 2024. Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 23C32.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2025 quarter 4
- Filed with NHTSA: 2026\-01\-20
- Vehicles in the campaign: 931
- Reported remedied: 838 \(90%\)
- Reported unreachable: 3
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2023 FORD F\-150 LIGHTNING BEV](/makes/ford/f-150/2023/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 55093](/bulletins/11036301.md), 2026-08-20, Service bulletin
- [SSM 55008](/bulletins/11035100.md), 2026-07-20, Service bulletin
- [SYNC\-25.1.9.7.1 F\-150 BEV](/bulletins/11029555.md), 2026-03-04, Over\-the\-air update
- [SYNC\-25.1.9.7.1 F\-150](/bulletins/11029549.md), 2026-03-04, Over\-the\-air update
- [SSM 54564](/bulletins/11028915.md), 2026-02-20, Service bulletin
- [SSM 54585](/bulletins/11028912.md), 2026-02-19, Service bulletin
- [SSM 54507](/bulletins/11027710.md), 2026-01-20, Service bulletin
- [TSB 25\-2448](/bulletins/11023302.md), 2025-09-23, Service bulletin
- [SYNC\-25.2.1.6.5 F\-150 BEV](/bulletins/11022095.md), 2025-08-22, Over\-the\-air update
- [SSM 54137](/bulletins/11021975.md), 2025-08-19, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V688000](/v1/recalls/nhtsa/23V688000)

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