# NHTSA recall 23V686000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V686000
- Manufacturer's number: 23C31
- Manufacturer: Ford Motor Company
- Reported: 2023\-10\-13
- Owners notified: 2023\-11\-02
- Component: BACK OVER PREVENTION:DISPLAY FUNCTION; ELECTRICAL SYSTEM:WIRING
- Units potentially affected: 2866
- Part numbers: P1MT\-14A005\-F, P1MT\-14A005\-B

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera.  Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."


## What can happen

A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.


## The remedy

Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge.  Owner notification letters were mailed November 2, 2023.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 23C31.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2025 quarter 3
- Filed with NHTSA: 2025\-10\-26
- Vehicles in the campaign: 2866
- Reported remedied: 2691 \(93%\)
- Reported unreachable: 5
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2023 FORD EXPLORER](/makes/ford/explorer/2023/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [25N17](/bulletins/11030282.md), 2026-03-27, Other
- [SSM 52390](/bulletins/10252648.md), 2024-04-04, Service bulletin
- [SSM 51935](/bulletins/10243603.md), 2023-10-05, Service bulletin
- [SSM 51886](/bulletins/10241606.md), 2023-09-03, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V686000](/v1/recalls/nhtsa/23V686000)

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