# NHTSA recall 23V675000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V675000
- Manufacturer's number: 23S55
- Manufacturer: Ford Motor Company
- Reported: 2023\-10\-06
- Owners notified: 2024\-01\-19
- Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Units potentially affected: 238364
- Part numbers: L1MW\-4B425\-BA

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2020\-2022 Explorer vehicles.  The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.


## What can happen

A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied.  Either of these scenarios can increase the risk of a crash.


## The remedy

Dealers will replace the subframe bushing and rear axle bolt.  They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found.  Repairs will be performed free of charge.  Owner notification letters were mailed January 19, 2024.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 23S55.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 10, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-17
- Vehicles in the campaign: 238364
- Reported remedied: 170022 \(71%\)
- Reported unreachable: 3596
- Reported removed: 5

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 FORD EXPLORER](/makes/ford/explorer/2020/recalls.md)
- [2021 FORD EXPLORER](/makes/ford/explorer/2021/recalls.md)
- [2022 FORD EXPLORER](/makes/ford/explorer/2022/recalls.md)

## Investigated as RQ23002

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- RQ23002: Recall query, opened 2023\-06\-20, closed 2024\-02\-15. Rear Axle Bolt Failure. POWER TRAIN:AXLE ASSEMBLY; POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/23V675000/investigations](/v1/recalls/nhtsa/23V675000/investigations)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V675000](/v1/recalls/nhtsa/23V675000)

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