# NHTSA recall 23V610000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V610000
- Manufacturer's number: SC280
- Manufacturer: Kia America, Inc.
- Reported: 2023\-08\-31
- Owners notified: 2023\-10\-27
- Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Units potentially affected: 144979
- Part numbers: 99240\-P2100, 99240\-P2000

## What is wrong

Kia America, Inc. \(Kia\) is recalling certain 2022\-2023 Sorento, Sorento Hybrid, and Sorento Plug\-in Hybrid \(PHEV\) vehicles.  The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."


## What can happen

A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.


## The remedy

Dealers will inspect and replace the rearview camera housing, as necessary, free of charge.  Owner notification letters were mailed October 27, 2023.  Owners may contact Kia customer service at 1\-800\-333\-4542.  Kia's number for this recall is SC280.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 1, for 2025 quarter 4 to 2026 quarter 3
- Filed with NHTSA: 2026\-10\-14
- Vehicles in the campaign: 144979
- Reported remedied: 123667 \(85%\)
- Reported unreachable: 3469
- Reported removed: 1341

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2022 KIA SORENTO](/makes/kia/sorento/2022/recalls.md)
- [2023 KIA SORENTO](/makes/kia/sorento/2023/recalls.md)
- [2022 KIA SORENTO HYBRID](/makes/kia/sorento/2022/recalls.md). Listed as a series or trim of this model.
- [2023 KIA SORENTO HYBRID](/makes/kia/sorento/2023/recalls.md). Listed as a series or trim of this model.
- [2022 KIA SORENTO PHEV](/makes/kia/sorento/2022/recalls.md). Listed as a series or trim of this model.
- [2023 KIA SORENTO PHEV](/makes/kia/sorento/2023/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [PS797](/bulletins/11026698.md), 2025-12-18, Other
- [TSB\_ELE269](/bulletins/10225577.md), 2022-11-02, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V610000](/v1/recalls/nhtsa/23V610000)

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