# NHTSA recall 23V604000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V604000
- Manufacturer's number: 28H7
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2023\-08\-30
- Owners notified: 2024\-02\-01
- Component: ELECTRICAL SYSTEM:IGNITION:SWITCH
- Units potentially affected: 62538
- Part numbers: 5Q1 905 865

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019\-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch.  The ignition switch may fail, especially in high temperature environments.


## What can happen

Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.


## The remedy

Dealers will replace the ignition switch, free of charge.  Owner notification letters were mailed February 1, 2024.  Owners may contact Volkswagen's customer service at 1\-800\-893\-5298.  Volkswagen's number for this recall is 28H7.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2025 quarter 4
- Filed with NHTSA: 2026\-01\-23
- Vehicles in the campaign: 62538
- Reported remedied: 39913 \(63%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 VOLKSWAGEN GOLF](/makes/volkswagen/golf/2019/recalls.md)
- [2019 VOLKSWAGEN GOLF ALLTRACK](/makes/volkswagen/golf-alltrack/2019/recalls.md)
- [2019 VOLKSWAGEN GOLF SPORTWAGEN](/makes/volkswagen/golf-sportwagen/2019/recalls.md)
- 2019 VOLKSWAGEN GTI
- 2020 VOLKSWAGEN GTI
- [2019 VOLKSWAGEN JETTA](/makes/volkswagen/jetta/2019/recalls.md)
- [2020 VOLKSWAGEN JETTA](/makes/volkswagen/jetta/2020/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [V5719022055190\_5](/bulletins/10250541.md), 2024-03-06, Service bulletin
- [V9723022072446\_1](/bulletins/10247539.md), 2024-01-04, Service bulletin
- [V5719022055190\_4](/bulletins/10231885.md), 2023-03-06, Service bulletin
- [TT 96 14 05\_16](/bulletins/10200453.md), 2021-09-02, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V604000](/v1/recalls/nhtsa/23V604000)

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