# NHTSA recall 23V549000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V549000
- Manufacturer's number: N232414720
- Manufacturer: General Motors, LLC
- Reported: 2023\-08\-03
- Owners notified: 2023\-09\-22
- Component: STEERING
- Units potentially affected: 3893
- Part numbers: 86802095, 86802096, 86802097, 86802098, 86554125

## What is wrong

General Motors, LLC \(GM\) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles.  The steering gear shaft may fracture and disconnect from the steering arm.


## What can happen

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.


## The remedy

Dealers will inspect and replace the steering gear, if necessary, free of charge.  Owner notification letters were mailed September 22, 2023.  Owners may contact Chevrolet customer service at 1\-800\-222\-1020 or GMC customer service at 1\-800\-462\-8782.  GM's number for this recall is N232414720.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 1, for 2025 quarter 3 to 2026 quarter 2
- Filed with NHTSA: 2026\-07\-17
- Vehicles in the campaign: 3893
- Reported remedied: 3777 \(97%\)
- Reported unreachable: 4
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 CHEVROLET SILVERADO 2500](/makes/chevrolet/silverado/2024/recalls.md). Listed as a series or trim of this model.
- [2024 CHEVROLET SILVERADO 3500](/makes/chevrolet/silverado/2024/recalls.md). Listed as a series or trim of this model.
- [2024 GMC SIERRA 2500](/makes/gmc/sierra/2024/recalls.md). Listed as a series or trim of this model.
- [2024 GMC SIERRA 3500](/makes/gmc/sierra/2024/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [N252512260](/bulletins/11020720.md), 2025-07-17, Service campaign
- [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin
- [21\-NA\-166](/bulletins/11019325.md), 2025-06-06, Service bulletin
- [13\-02\-32\-001H](/bulletins/11017868.md), 2025-05-06, Service bulletin
- [23\-NA\-185](/bulletins/11017255.md), 2025-04-28, Service bulletin
- [25\-NA\-065](/bulletins/11017173.md), 2025-04-24, Service bulletin
- [16\-NA\-109](/bulletins/11014577.md), 2025-02-28, Service bulletin
- [24\-NA\-239](/bulletins/11013269.md), 2025-01-30, Service bulletin
- [24\-NA\-045](/bulletins/11012880.md), 2025-01-16, Service bulletin
- [PIT6250A](/bulletins/11011777.md), 2024-12-12, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V549000](/v1/recalls/nhtsa/23V549000)

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