# NHTSA recall 23V482000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V482000
- Manufacturer's number: CR5442
- Manufacturer: Nova Bus \(US\) Inc.
- Reported: 2023\-07\-12
- Owners notified: 2023\-10\-27
- Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Units potentially affected: 414
- Part numbers: N103287, N103290, N106777\-01/02, N83756, N86500

## What is wrong

Nova Bus \(US\) Inc. \(Nova\) is recalling certain 2019\-2023 LFS and LFS Artic transit buses.  The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.


## What can happen

A sudden loss of drive power can increase the risk of a crash.  Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.


## The remedy

Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge.  Phase 1 will include 2019\-2023 LFS vehicles.  Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024.  Phase 2 will include 2019\-2020 LFS Artic vehicles.  Interim letters informing owners of the safety risk were mailed on October 27, 2023.  A second notice will be mailed to Phase 2 owners once the remedy is available, expected in January 2025.  Owners may contact Nova customer service at 1\-800\-350\-6682.  Nova's number for this recall is CR5442.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2025 quarter 3
- Filed with NHTSA: 2025\-10\-30
- Vehicles in the campaign: 414
- Reported remedied: 285 \(68%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 NOVA BUS LFS](/makes/novabus/lfs/2019/recalls.md)
- [2020 NOVA BUS LFS](/makes/novabus/lfs/2020/recalls.md)
- [2021 NOVA BUS LFS](/makes/novabus/lfs/2021/recalls.md)
- [2022 NOVA BUS LFS](/makes/novabus/lfs/2022/recalls.md)
- [2023 NOVA BUS LFS](/makes/novabus/lfs/2023/recalls.md)
- [2019 NOVA BUS LFS ARTIC](/makes/novabus/lfs/2019/recalls.md). Listed as a series or trim of this model.
- [2020 NOVA BUS LFS ARTIC](/makes/novabus/lfs/2020/recalls.md). Listed as a series or trim of this model.
- [2021 NOVA BUS LFS ARTIC](/makes/novabus/lfs-artic/2021/recalls.md)
- [2022 NOVA BUS LFS ARTIC](/makes/novabus/lfs-artic/2022/recalls.md)
- [2023 NOVA BUS LFS ARTIC](/makes/novabus/lfs-artic/2023/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V482000](/v1/recalls/nhtsa/23V482000)

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