# NHTSA recall 23V480000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V480000
- Manufacturer's number: 23TA08/ 23LA02
- Manufacturer: Toyota Motor Engineering \& Manufacturing
- Reported: 2023\-07\-12
- Owners notified: 2023\-09\-08
- Component: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE; STEERING:COLUMN
- Units potentially affected: 152927
- Part numbers: 84306\-F6020, 84306\-0E180, 84306\-0E090, 84306\-0A010

## What is wrong

Toyota Motor Engineering \& Manufacturing \(Toyota\) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023\-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles.  An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."


## What can happen

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.


## The remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge.  Owner notification letters were mailed September 8, 2023.  Owners may contact Toyota's customer service at 1\-800\-331\-4331.  Toyota's number for this recall is 23TA08.  Lexus' number for this recall is 23LA02.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 1, for 2025 quarter 3 to 2026 quarter 2
- Filed with NHTSA: 2026\-07\-23
- Vehicles in the campaign: 152927
- Reported remedied: 142067 \(92%\)
- Reported unreachable: 3099
- Reported removed: 837

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- 2023 LEXUS NX HYBRID
- 2024 LEXUS NX HYBRID
- 2023 LEXUS NX250
- 2024 LEXUS NX250
- 2023 LEXUS NX350
- 2024 LEXUS NX350
- 2023 LEXUS RX HYBRID
- 2023 LEXUS RX350
- 2023 LEXUS RX500H
- [2023 TOYOTA COROLLA](/makes/toyota/corolla/2023/recalls.md)
- [2023 TOYOTA COROLLA CROSS](/makes/toyota/corolla-cross/2023/recalls.md)
- [2023 TOYOTA COROLLA CROSS HYBRID](/makes/toyota/corolla-cross/2023/recalls.md). Listed as a series or trim of this model.
- [2023 TOYOTA HIGHLANDER](/makes/toyota/highlander/2023/recalls.md)
- [2023 TOYOTA HIGHLANDER HYBRID](/makes/toyota/highlander/2023/recalls.md). Listed as a series or trim of this model.
- [2023 TOYOTA TACOMA](/makes/toyota/tacoma/2023/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V480000](/v1/recalls/nhtsa/23V480000)

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