# NHTSA recall 23V345000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V345000
- Manufacturer's number: SR\-23\-001
- Manufacturer: Mitsubishi Motors North America, Inc.
- Reported: 2023\-06\-06
- Owners notified: 2023\-06\-20
- Component: BACK OVER PREVENTION:DISPLAY FUNCTION
- Units potentially affected: 89907
- Part numbers: 8740A050, 8740A049

## What is wrong

Mitsubishi Motors North America, Inc. \(MMNA\) is recalling certain 2022\-2023 Outlander and 2023 Outlander PHEV vehicles.  Due to a software error in the in\-vehicle infotainment system \(A\-IVI\), the backup camera rearview image may not appear on the display.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."


## What can happen

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.


## The remedy

Dealers will update the A\-IVI software, free of charge.  Owner notification letters were mailed June 20, 2023.  Owners may contact MMNA customer service at 1\-888\-648\-7820.  MMNA's number for this recall is SR\-23\-001. This recall was replaced by NHTSA recall number 25V369.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2025 quarter 1
- Filed with NHTSA: 2025\-04\-30
- Vehicles in the campaign: 89907
- Reported remedied: 73909 \(82%\)
- Reported unreachable: 4108
- Reported removed: 267

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2022 MITSUBISHI OUTLANDER](/makes/mitsubishi/outlander/2022/recalls.md)
- [2023 MITSUBISHI OUTLANDER](/makes/mitsubishi/outlander/2023/recalls.md)
- [2023 MITSUBISHI OUTLANDER PHEV](/makes/mitsubishi/outlander/2023/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB\-24\-42\-001](/bulletins/10254366.md), 2024-05-07, Service bulletin
- [TSB\-22\-54\-007](/bulletins/10228922.md), 2023-01-06, Service bulletin
- [TIN\-21\-54A\-003](/bulletins/10203263.md), 2021-11-06, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V345000](/v1/recalls/nhtsa/23V345000)

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