# NHTSA recall 23V312000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V312000
- Manufacturer's number: 57J5/57J8
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2023\-05\-03
- Owners notified: 2023\-09\-13
- Component: STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
- Units potentially affected: 35325
- Part numbers: 11A 837.20. \*, 11B 837.20.\*, 11C 837.20.\*

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain 2021\-2022 ID.4 vehicles.  The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.


## What can happen

A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.


## The remedy

Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge.  Owner notification letters were mailed March 19, 2023.  Owners may contact Volkswagen's customer service at 1\-800\-893\-5298.  Volkswagen's number for this recall are 57J5 and 57J8.  This recall was replaced by recall number 24V\-651


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2024 quarter 4
- Filed with NHTSA: 2025\-01\-29
- Vehicles in the campaign: 35325
- Reported remedied: 27940 \(79%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2024 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2021 VOLKSWAGEN ID.4](/makes/volkswagen/id-4/2021/recalls.md)
- [2022 VOLKSWAGEN ID.4](/makes/volkswagen/id-4/2022/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SM 23\-2026](/bulletins/11033525.md), 2026-06-04, Other
- [57J9\_Parts\_Memo](/bulletins/11023829.md), 2025-10-03, Other
- [TT 57\-22\-01](/bulletins/11022721.md), 2025-09-04, Service bulletin
- [SM 32\-2025](/bulletins/11020317.md), 2025-07-08, Other
- [SM 31\-2025](/bulletins/11020316.md), 2025-07-08, Other
- [SM 03\-2025 VWGoA](/bulletins/11016576.md), 2025-04-04, Other
- [V0019012040590\_14](/bulletins/11014947.md), 2025-03-05, Service bulletin
- [TT 00\-24\-01](/bulletins/11008846.md), 2024-10-09, Other
- [DC\_e\-mail\_57J9](/bulletins/11008841.md), 2024-10-09, Service campaign
- [DC\_e\-mail\_57J9\_VER2](/bulletins/11008840.md), 2024-10-09, Service campaign

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V312000](/v1/recalls/nhtsa/23V312000)

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