# NHTSA recall 23V305000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V305000
- Manufacturer's number: 23C14
- Manufacturer: Ford Motor Company
- Reported: 2023\-04\-28
- Owners notified: 2023\-07\-27
- Component: BACK OVER PREVENTION:DISPLAY FUNCTION
- Units potentially affected: 523
- Part numbers: AMLB5J \-10F884\- BB

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2020\-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1\-inch Integrated Computer Screen \(ICS\).  When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."


## What can happen

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.


## The remedy

Dealers will update the ICS software, free of charge.  Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 23C14.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 1, for 2025 quarter 3 to 2026 quarter 2
- Filed with NHTSA: 2026\-07\-20
- Vehicles in the campaign: 523
- Reported remedied: 346 \(66%\)
- Reported unreachable: 2
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 FORD EXPLORER](/makes/ford/explorer/2020/recalls.md)
- [2021 FORD EXPLORER](/makes/ford/explorer/2021/recalls.md)
- [2022 FORD EXPLORER](/makes/ford/explorer/2022/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [25N17](/bulletins/11030282.md), 2026-03-27, Other
- [SSM 51935](/bulletins/10243603.md), 2023-10-05, Service bulletin
- [SSM 51778](/bulletins/10239099.md), 2023-07-20, Service bulletin
- [SSM 51391](/bulletins/10232484.md), 2023-03-04, Service bulletin
- [SSM 51248](/bulletins/10228866.md), 2023-01-05, Service bulletin
- [SSM 51169](/bulletins/10226727.md), 2022-11-29, Service bulletin
- [TSB 22\-2254](/bulletins/10214878.md), 2022-07-01, Service bulletin
- [SSM 50659](/bulletins/10210240.md), 2022-04-13, Service bulletin
- [SSM 49756](/bulletins/10191521.md), 2021-05-03, Service bulletin
- [TSB 20\-2301](/bulletins/10180340.md), 2020-10-01, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V305000](/v1/recalls/nhtsa/23V305000)

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