# NHTSA recall 23V236000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V236000
- Manufacturer's number: SC266
- Manufacturer: Kia America, Inc.
- Reported: 2023\-03\-31
- Owners notified: 2023\-04\-28
- Component: STRUCTURE:BODY:DOOR
- Units potentially affected: 51568
- Part numbers: 83870\-R0004, 83870\-R0003, 83870\-R0002

## What is wrong

Kia America, Inc. \(Kia\) is recalling all 2022 and certain 2023 Carnival vehicles.  The auto\-reverse feature for the power sliding doors \(PSD\) may not activate in all situations.


## What can happen

A power sliding door that does not auto\-reverse can close on an occupant, increasing the risk of injury.


## The remedy

Dealers will update the power sliding door control module software, free of charge.  Owner notification letters were mailed April 28, 2023.  Owners may contact Kia customer service at 1\-800\-333\-4542.  Kia's number for this recall is SC266.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 1, for 2025 quarter 2 to 2026 quarter 1
- Filed with NHTSA: 2026\-04\-20
- Vehicles in the campaign: 51568
- Reported remedied: 45051 \(87%\)
- Reported unreachable: 787
- Reported removed: 319

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2022 KIA CARNIVAL](/makes/kia/carnival/2022/recalls.md)
- [2023 KIA CARNIVAL](/makes/kia/carnival/2023/recalls.md)

## Investigated as PE22004

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE22004: Preliminary evaluation, opened 2022\-04\-10, closed 2023\-06\-13. Power Sliding Door Auto Reverse Failure. STRUCTURE:BODY:DOOR.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/23V236000/investigations](/v1/recalls/nhtsa/23V236000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [PSD\_REMINDER2\_105](/bulletins/11034103.md), 2026-06-26, Other
- [PSD\_REMINDER2\_104](/bulletins/11031853.md), 2026-05-01, Other
- [PSD\_REMINDER\_103](/bulletins/11026826.md), 2025-12-24, Other
- [PSD\_REMINDER2\_102](/bulletins/11024181.md), 2025-10-08, Other
- [PS788](/bulletins/11023404.md), 2025-10-01, Other
- [PSD\_REMINDER2](/bulletins/11021053.md), 2025-07-31, Other
- [PI2301A\_OWNR](/bulletins/10244293.md), 2023-11-03, Service bulletin
- [PI2301\_TSB\_R2](/bulletins/10244288.md), 2023-11-03, Service bulletin
- [PI2301\_TSB\_R1](/bulletins/10242577.md), 2023-10-01, Service bulletin
- [PI2301\_OWNR\_UPD](/bulletins/10242233.md), 2023-10-01, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V236000](/v1/recalls/nhtsa/23V236000)

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