# NHTSA recall 23V215000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V215000
- Manufacturer's number: 69FB
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2023\-03\-29
- Owners notified: 2024\-03\-22
- Component: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Units potentially affected: 143053
- Part numbers: 3CN.971.392/3CN.971.392.A/3CN.971.392.B/3CN.971.392.C, 3CM.971.392/3CM.971.392.A/3CN.971.392.C/3CM.917.392.D/3CN.971.392/3CN.971.392.A, 3CN.963.556/3CN.963.556.A/3CN.963.556.C

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain 2018\-2021 Atlas and 2020 Atlas Cross Sport vehicles.  The passenger occupant detection system \(PODS\) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.


## What can happen

A deactivated passenger air bag increases the risk of injury during a crash.


## The remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge.  Owner notification letters were mailed on March 22, 2024.  Owners may contact Volkswagen's customer service at 1\-800\-893\-5298.  Volkswagen's number for this recall is 69FB.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2025 quarter 4
- Filed with NHTSA: 2026\-01\-23
- Vehicles in the campaign: 143053
- Reported remedied: 91554 \(64%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 VOLKSWAGEN ATLAS](/makes/volkswagen/atlas/2018/recalls.md)
- [2019 VOLKSWAGEN ATLAS](/makes/volkswagen/atlas/2019/recalls.md)
- [2020 VOLKSWAGEN ATLAS](/makes/volkswagen/atlas/2020/recalls.md)
- [2021 VOLKSWAGEN ATLAS](/makes/volkswagen/atlas/2021/recalls.md)
- [2020 VOLKSWAGEN ATLAS CROSS SPORT](/makes/volkswagen/atlas-cross-sport/2020/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [VOS\-26\-52](/bulletins/11038160.md), 2026-10-06, Service bulletin
- [V6919012010479\_17](/bulletins/11034621.md), 2026-07-07, Service bulletin
- [VOS\-26\-23](/bulletins/11032221.md), 2026-05-05, Service bulletin
- [DC\_VW\_CF\_Airbag](/bulletins/11030826.md), 2026-04-06, Other
- [VOS 25 18](/bulletins/11014956.md), 2025-03-05, Service bulletin
- [VOS\-25\-05](/bulletins/11013856.md), 2025-02-06, Service bulletin
- [VOS\-24\-130](/bulletins/11011378.md), 2024-12-05, Service bulletin
- [VOS\-24\-106](/bulletins/11007401.md), 2024-09-06, Service bulletin
- [VOS\-24\-101](/bulletins/11005833.md), 2024-08-06, Service bulletin
- [VOS\-24\-83](/bulletins/11002880.md), 2024-07-02, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V215000](/v1/recalls/nhtsa/23V215000)

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