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NHTSA recall 23V215000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number23V215000
Manufacturer's number69FB
ManufacturerVolkswagen Group of America, Inc.
Reported2023-03-29
Owners notified2024-03-22
ComponentAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Units potentially affected143053
Part numbers3CN.971.392/3CN.971.392.A/3CN.971.392.B/3CN.971.392.C, 3CM.971.392/3CM.971.392.A/3CN.971.392.C/3CM.917.392.D/3CN.971.392/3CN.971.392.A, 3CN.963.556/3CN.963.556.A/3CN.963.556.C
Remedy progress the manufacturer reported
ReportQuarterly report 8, for 2025 quarter 4
Filed with NHTSA2026-01-23
Vehicles in the campaign143053
Reported remedied91554 (64%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

What can happen

A deactivated passenger air bag increases the risk of injury during a crash.

The remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles this campaign lists
2018 VOLKSWAGEN ATLAS
2019 VOLKSWAGEN ATLAS
2020 VOLKSWAGEN ATLAS
2021 VOLKSWAGEN ATLAS
2020 VOLKSWAGEN ATLAS CROSS SPORT

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
VOS-26-522026-10-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct airbag basic settings programming.
V6919012010479_172026-07-07. Service bulletin. Inquiries
VOS-26-232026-05-05. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue with Airbag - J706 - Seat Occupant Detection System Control Module Basic Setting error message ODS5001E & ODS5003E.
DC_VW_CF_Airbag2026-04-06. Other. The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
VOS 25 182025-03-05. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: This hotfix is for multiple vehicles for airbag module programming issues.
VOS-25-052025-02-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trouble code DTC B1022F0. Communication with the airbag control module – J234 has failed.
VOS-24-1302024-12-05. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trouble code DTC B1022F0. Communication with the airbag control module – J234 has failed.
VOS-24-1062024-09-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication with the airbag control module. B1022F0: Passenger occupant detection system control module no basic setting NOTE: Communication with the airbag control module -J234 has failed.
VOS-24-1012024-08-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication with the airbag control module. B1022F0: Passenger occupant detection system control module no basic setting NOTE: Communication with the airbag control module -J234 has failed.
VOS-24-832024-07-02. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication with the airbag control module. B1022F0: Passenger occupant detection system control module no basic setting

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially