# NHTSA recall 23V204000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 23V204000 - Manufacturer's number: VS3KOMBAUS - Manufacturer: Daimler Vans USA, LLC - Reported: 2023\-03\-24 - Owners notified: 2023\-05\-05 - Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL - Units potentially affected: 6857 - Part numbers: A9079020707 ## What is wrong Daimler Vans USA, LLC \(DVUSA\) is recalling certain 2019\-2022 Mercedes\-Benz Sprinter and 2019\-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started. ## What can happen A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash. ## The remedy Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1\-877\-762\-8267. DVUSA's number for this recall is VS3KOMBAUS. ## Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov. ## Remedy progress the manufacturer reported - Report: Annual report 1, for 2025 quarter 2 to 2026 quarter 1 - Filed with NHTSA: 2026\-04\-13 - Vehicles in the campaign: 6857 - Reported remedied: 5492 \(80%\) - Reported unreachable: 0 - Reported removed: 0 These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19. ## Vehicles this campaign lists - [2019 FREIGHTLINER SPRINTER 1500](/makes/freightliner/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2020 FREIGHTLINER SPRINTER 1500](/makes/freightliner/sprinter/2020/recalls.md). Listed as a series or trim of this model. - [2021 FREIGHTLINER SPRINTER 1500](/makes/freightliner/sprinter/2021/recalls.md). Listed as a series or trim of this model. - [2019 FREIGHTLINER SPRINTER 2500](/makes/freightliner/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2020 FREIGHTLINER SPRINTER 2500](/makes/freightliner/sprinter/2020/recalls.md). Listed as a series or trim of this model. - [2021 FREIGHTLINER SPRINTER 2500](/makes/freightliner/sprinter/2021/recalls.md). Listed as a series or trim of this model. - [2019 FREIGHTLINER SPRINTER 3500](/makes/freightliner/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2020 FREIGHTLINER SPRINTER 3500](/makes/freightliner/sprinter/2020/recalls.md). Listed as a series or trim of this model. - [2021 FREIGHTLINER SPRINTER 3500](/makes/freightliner/sprinter/2021/recalls.md). Listed as a series or trim of this model. - [2019 FREIGHTLINER SPRINTER 4500](/makes/freightliner/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2020 FREIGHTLINER SPRINTER 4500](/makes/freightliner/sprinter/2020/recalls.md). Listed as a series or trim of this model. - [2021 FREIGHTLINER SPRINTER 4500](/makes/freightliner/sprinter/2021/recalls.md). Listed as a series or trim of this model. - [2019 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2020 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2020/recalls.md). Listed as a series or trim of this model. - [2021 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2021/recalls.md). Listed as a series or trim of this model. - [2022 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2022/recalls.md). Listed as a series or trim of this model. - [2019 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2020 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2020/recalls.md). Listed as a series or trim of this model. - [2021 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2021/recalls.md). Listed as a series or trim of this model. - [2022 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2022/recalls.md). Listed as a series or trim of this model. - [2019 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2020 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2020/recalls.md). Listed as a series or trim of this model. - [2021 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2021/recalls.md). Listed as a series or trim of this model. - [2022 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2022/recalls.md). Listed as a series or trim of this model. - [2019 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2020 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2020/recalls.md). Listed as a series or trim of this model. - [2021 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2021/recalls.md). Listed as a series or trim of this model. - [2022 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2022/recalls.md). Listed as a series or trim of this model. ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [LI14.40\-N\-072089](/bulletins/10186131.md), 2021-02-01, Service bulletin - [LI91.60\-N\-069828](/bulletins/10179970.md), 2020-09-21, Service bulletin - [LI54.21\-N\-069524](/bulletins/10179958.md), 2020-09-21, Service bulletin - [LI54.30\-N\-071375](/bulletins/10177564.md), 2020-07-27, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/23V204000](/v1/recalls/nhtsa/23V204000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2023V204000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F23V204000&vehicle=NHTSA%20recall%2023V204000)