# NHTSA recall 23V172000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V172000
- Manufacturer's number: N222389310
- Manufacturer: General Motors, LLC
- Reported: 2023\-03\-16
- Owners notified: 2023\-07\-27
- Component: POWER TRAIN:AUTOMATIC TRANSMISSION
- Units potentially affected: 8744
- Part numbers: 24290255

## What is wrong

General Motors, LLC \(GM\) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022\-2023 Cadillac XT5 vehicles.  The transmission may have been built with an incorrect sun gear, which can result in the driver\-side half\-shaft disengaging from the transmission.


## What can happen

A half\-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park.  Either of these scenarios can increase the risk of a crash.


## The remedy

Dealers will replace the sun gears, free of charge.  Owner notification letters were mailed on July 27, 2023.  The remedy is expected to become available August 31, 2023.  Owners may contact Cadillac customer service at 1\-800\-458\-8006, Chevrolet customer service at 1\-800\-222\-1020, or GMC customer service at 1\-800\-462\-8782.  GMC's number for this recall is N222389310.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 1, for 2025 quarter 3 to 2026 quarter 2
- Filed with NHTSA: 2026\-07\-17
- Vehicles in the campaign: 8744
- Reported remedied: 8243 \(94%\)
- Reported unreachable: 16
- Reported removed: 2

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2022 CADILLAC XT5](/makes/cadillac/xt5/2022/recalls.md)
- [2023 CADILLAC XT5](/makes/cadillac/xt5/2023/recalls.md)
- [2023 CADILLAC XT6](/makes/cadillac/xt6/2023/recalls.md)
- [2023 CHEVROLET BLAZER](/makes/chevrolet/blazer/2023/recalls.md)
- [2023 CHEVROLET TRAVERSE](/makes/chevrolet/traverse/2023/recalls.md)
- [2023 GMC ACADIA](/makes/gmc/acadia/2023/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [21\-NA\-169](/bulletins/10241856.md), 2023-09-06, Service bulletin
- [20\-NA\-136](/bulletins/10241855.md), 2023-09-06, Service bulletin
- [17\-NA\-066](/bulletins/10239647.md), 2023-07-25, Service bulletin
- [PIP5621C](/bulletins/10224285.md), 2022-10-17, Service bulletin
- [PIT5847E](/bulletins/10217783.md), 2022-08-15, Service bulletin
- [21NA169](/bulletins/10205554.md), 2021-12-27, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V172000](/v1/recalls/nhtsa/23V172000)

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