NHTSA recall 23V135000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V135000 |
| Manufacturer's number | 5723B |
| Manufacturer | Mazda North American Operations |
| Reported | 2023-03-01 |
| Owners notified | 2023-04-11 |
| Component | TRAILER HITCHES |
| Units potentially affected | 560 |
| Part numbers | VA40V7780 (/w 4-pin connector), VA41V7780 (/w 7-pin connector) |
| Report | Annual report 1, for 2025 quarter 2 to 2026 quarter 1 |
|---|---|
| Filed with NHTSA | 2026-04-20 |
| Vehicles in the campaign | 560 |
| Reported remedied | 356 (63%) |
| Reported unreachable | 1 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.
What can happen
Towing a trailer with inoperative lights or brakes can increase the risk of a crash.
The remedy
Dealers will repair the trailer hitch harness, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Mazda customer service at 1-800-222-5500 option 6. Mazda's number for this recall is 5723B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2023 MAZDA CX-50 |
|---|
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| ONP08 | 2023-07-06. Service bulletin. ONP08 - 2023 CX-50 OWNERS MANUAL CONCERN - LEAFLET INSERT - The Owners Manual for certain CX-50 vehicles does not contain instructions as summarized below, which could cause a customer to not properly understand certain operating procedures and warnings/cautions. Therefore, we sent a leaflet with updated information to certain CX-50 vehicles. This campaign is not a recall or special service program and no repair is required. Below is a summary of the leaflet and updated (missing) instructions: Operating procedures for the front passenger power seat (slide, recline & height adjustment) Operating procedures for the remote handle of rear seats, warnings & caution indications Warning when operating the power folding outside mirror Function overview, warnings & caution about Trailer Stability Control (TSC) |
|---|---|
| RF-23-05 | 2023-05-04. Service bulletin. CX-50 7-Way Trailer Hitch Harness Instructions. When installing CX-50 7-way trailer hitch harness, please make sure to use the newly updated installation instructions designated for part numbers VA41V7780A/VAS1V7780A. If the incorrect instruction printout is included with the parts, please discard it. |
| SA-021-22a | 2022-10-06. Service bulletin. The installation instructions included in the box with the tow hitch accessory, part number VA40-V3-920, are not correct. Please read this Service Alert before beginning the installation process of the accessory tow hitch. |
| SA-021-22 | 2022-05-05. Service bulletin. The installation instructions included in the box with the tow hitch accessory, part number VA40-V3-920, are not correct. Please read this Service Alert before beginning the installation process of the accessory tow hitch. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.