# NHTSA recall 23V069000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V069000
- Manufacturer's number: 23S05
- Manufacturer: Ford Motor Company
- Reported: 2023\-02\-10
- Owners notified: 2023\-03\-28
- Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- Units potentially affected: 3674
- Part numbers: 12A650

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2020\-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission.  An unintentional powertrain control module \(PCM\) reset may occur while the vehicle is in motion and result in park system damage.


## What can happen

A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.


## The remedy

Dealers will inspect the park system for damage and repair as necessary, free of charge.  Owner notification letters were mailed March 28, 2023.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 23S05.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 1, for 2025 quarter 1 to 2025 quarter 4
- Filed with NHTSA: 2026\-01\-25
- Vehicles in the campaign: 3674
- Reported remedied: 2933 \(79%\)
- Reported unreachable: 28
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 FORD EXPLORER](/makes/ford/explorer/2020/recalls.md)
- [2021 FORD EXPLORER](/makes/ford/explorer/2021/recalls.md)
- [2022 FORD EXPLORER](/makes/ford/explorer/2022/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 52244](/bulletins/10250306.md), 2024-02-14, Service bulletin
- [SSM 51984](/bulletins/10244833.md), 2023-11-03, Service bulletin
- [SSM 51764](/bulletins/10238468.md), 2023-07-03, Service bulletin
- [SSM 51756](/bulletins/10238447.md), 2023-07-03, Service bulletin
- [TSB 23\-2176](/bulletins/10237785.md), 2023-06-13, Service bulletin
- [SSM 51032](/bulletins/10218605.md), 2022-08-22, Service bulletin
- [SSM 50885](/bulletins/10214841.md), 2022-06-30, Service bulletin
- [SSM 50622](/bulletins/10209414.md), 2022-03-30, Service bulletin
- [TSB 21\-2434](/bulletins/10205717.md), 2022-01-01, Service bulletin
- [SSM 50184](/bulletins/10202622.md), 2021-10-29, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V069000](/v1/recalls/nhtsa/23V069000)

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