# NHTSA recall 23V022000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V022000
- Manufacturer's number: 23S02
- Manufacturer: Ford Motor Company
- Reported: 2023\-01\-23
- Owners notified: 2023\-02\-13
- Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Units potentially affected: 382759
- Part numbers: LJ7T\-19G490\-B, LB5T\-19G490\-D, LC5T\-19G490\-D, LB5T\-19H423\-A, LJ7T\-19H423\-A, LC5T\-19H423\-A

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2020\-2023 Explorer, Lincoln Aviator, and 2020\-2022 Lincoln Corsair vehicles equipped with a 360\-degree camera.  The video output may fail, preventing the rearview camera image from displaying.


## What can happen

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.


## The remedy

Dealers will update the image processing module \(IPMB\) software, free of charge.  Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023.  Owner notification letters were mailed February 13, 2023.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 23S02.  This recall expands and replaces NHTSA recall number 21V\-735.  Vehicles previously repaired under 21V\-735 will need to have the new remedy performed.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 3, for 2023 quarter 3
- Filed with NHTSA: 2023\-10\-30
- Vehicles in the campaign: 382759
- Reported remedied: 382759 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2023 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 FORD EXPLORER](/makes/ford/explorer/2020/recalls.md)
- [2021 FORD EXPLORER](/makes/ford/explorer/2021/recalls.md)
- [2022 FORD EXPLORER](/makes/ford/explorer/2022/recalls.md)
- [2023 FORD EXPLORER](/makes/ford/explorer/2023/recalls.md)
- [2020 LINCOLN AVIATOR](/makes/lincoln/aviator/2020/recalls.md)
- [2021 LINCOLN AVIATOR](/makes/lincoln/aviator/2021/recalls.md)
- [2022 LINCOLN AVIATOR](/makes/lincoln/aviator/2022/recalls.md)
- [2023 LINCOLN AVIATOR](/makes/lincoln/aviator/2023/recalls.md)
- [2020 LINCOLN CORSAIR](/makes/lincoln/corsair/2020/recalls.md)
- [2021 LINCOLN CORSAIR](/makes/lincoln/corsair/2021/recalls.md)
- [2022 LINCOLN CORSAIR](/makes/lincoln/corsair/2022/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [25N17](/bulletins/11030282.md), 2026-03-27, Other
- [SSM 52390](/bulletins/10252648.md), 2024-04-04, Service bulletin
- [SSM 51935](/bulletins/10243603.md), 2023-10-05, Service bulletin
- [23B49](/bulletins/10241964.md), 2023-09-07, Service bulletin
- [SSM 51886](/bulletins/10241606.md), 2023-09-03, Service bulletin
- [SSM 51778](/bulletins/10239099.md), 2023-07-20, Service bulletin
- [SSM 51391](/bulletins/10232484.md), 2023-03-04, Service bulletin
- [SSM 51338](/bulletins/10232400.md), 2023-03-04, Service bulletin
- [SSM 51254](/bulletins/10228871.md), 2023-01-05, Service bulletin
- [SSM 51248](/bulletins/10228866.md), 2023-01-05, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V022000](/v1/recalls/nhtsa/23V022000)

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